Customer Service Essay Example - Free Essays, Term Papers It is essential that you can turn most customers around; however, this will not be the case 100% of the time. Understanding the importance of good customer service is essential for a healthy business in creating new customers, keeping loyal customers, and developing referrals for future customers. Important of Customer Service Customer service is important because customer service does more than simply provide a means to drive sales.
S The interviewer would like to see that you have the sense to offer a solution while keeping the company's best interest in mind at the same time. 본문 바로가기. 포토뷰어
Free customer service Essays and Papers - 123HelpMe Discuss what you would do to make sure a customer was taken care of while keeping in mind that, at times, situations need escalating to upper management. It plays an important role in organisation’s goodwill and some other factors. So moving on to the experience of a customer service which I found, was quite bad and not worth anything. BAD CUSTOMER SERVICE EXPERIENCE I am going to talk about a really bad customer service that I have experienced when I was phoning to customer call centre.